Now Hiring - Loan Sales Coordinator in Merrillville, IN

Are you ready to take your career to the next level? Regional strives to positively impact the financial lives of our customers.


Our historical and future success is grounded in our collective commitment to core values. These values include teamwork, mutual respect, passion, quality, and integrity. We strongly believe that diversity, equity, and inclusion drives value for our Team Members, customers, shareholders, and makes us better able to serve our communities.


If you are a passionate, innovative, and fun individual, come join our team today!





Job Purpose

The Loan Coordinator works closely with their branch team members to help create a world class customer experience from loan origination to closing. They analyze and collect the necessary data and verifications to help provide an efficient loan processing experience.

Duties and Responsibilities
Provide exceptional service to all customers both over the phone and in-person
Expected to follow-up with customers by telephone to request loan verifications and documents need to close loans.
Collect and organize loan verifications and calculate qualifying income
Ensure all loans meet compliance standards set by policy and procedures
Maintain office cash with accuracy and proper security
Receive, track, and post all payments and fees to customer accounts in compliance with Company policy
Fill-in branch duties when called upon including processing credit loan applications and using product knowledge to present loan solutions to current and potential customers.
Help with monthly Branch Self-Assessment responsibilities
Other duties as assigned by leadership.


Minimum Qualifications


High school degree or equivalent.
Experience with Microsoft Office Suite products.
Data entry proficiency.
Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Must pass drug screen, criminal and credit background checks.


Preferred Qualifications


Previous experience in a related field


Critical Competencies


Ability to work in a fast-paced team environment managing multiple priorities daily
Highly organized with the ability to efficiently and accurately multi-task.
Ability to complete multiple projects on time, efficiently, compliantly, and with minimal supervision, which often serve several people.
Perform all necessary duties with a positive attitude.
Excellent oral and written communication skills.
Strong attention to detail.
Ability to stay calm under pressure.
Flexibility to perform in an ever-changing work environment.
Attendance and punctuality are essential.
Professional and customer service oriented
Team player with good communication skills




Working Conditions



This position works in an office environment providing customer services to customers and potential customers in person and over the phone. Typical schedule is 9am to 6pm, Monday through Friday, with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.







Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.